We do not accept product returns once an order is accepted/received, but we do review verified issues and may offer account credit when eligible. Use this form for issues like wrong item, shortage, transit damage, labeling/documentation concerns, or rejected delivery (not accepted). Include your invoice number, manifest/transfer ID, a clear description of the issue, and photos (labels/box/damage) to speed up review. Do not ship anything back unless you receive written authorization and instructions.